How do I route and track a parcel? (Mobile)

Using the Maptician mobile interface, you can notify an occupant via text and/or SMS* that a package has been delivered for them.

1. From the hamburger menu on the top right of the home web interface, select Parcel Management
2. Select the button Record New Parcel                                         
3. Select the Select Parcel Recipient dropdown menu to select the parcel's intended recipient
   
4. Type in the sender in the Sender Name box
   
5. Select Carrier from the dropdown menu
   
6. Make any notification changes needed
   
7. Select Continue                                                                                       
8. To set the parcel image, press the Select Image button. Select an image from the Photo Library or take a photo                                                                                
   
9. Add any notes to communicate to the parcel recipient and select the Submit button
10. Once submitted, selected (SMS and/or email) notifications will be sent to recipient.
11. Administrative users may view the status of parcels by selecting the Waiting Tab and selecting the specific parcel                                                                         
12. This screen is used to:
    1. Update the status of the parcel as Delivered, Returned, or Lost
    2. Send additional reminders to the recipient using the Email Reminder or SMS Reminder buttons
    3. View the Notes and Log of the parcel
       
13. The Completed Tab is used for viewing delivered parcels and to revert a parcel to Waiting in a scenario a parcel is returned or was mistakenly marked as delivered